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AVISA body and you - Shipping and Delivery Policy

Thank you for choosing AVISA for your skincare needs. We are committed to providing you with excellent service and ensuring that your handmade skincare products reach you in a timely and secure manner. Please read our Shipping and Delivery Policy carefully to understand how we handle the shipment of your orders.

**1. Order Processing:**
   - All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving full payment and order confirmation.
   - Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to incorrect addresses.

**2. Shipping Methods:**
   - We offer standard shipping as our primary method. The estimated delivery time varies based on your location and the shipping carrier.
   - Expedited shipping options may be available for an additional fee. Details and pricing will be displayed during the checkout process.

**3. Shipping Costs:**
   - Shipping costs are calculated based on the weight of your order and your location. The total shipping cost will be displayed during the checkout process before you confirm your order.

**4. International Shipping:**
   - We currently offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Customers are responsible for any customs duties or taxes imposed by their respective countries.

(contact us for international shipping queries)

**5. Tracking Information:**
   - Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status and location of your package.

**6. Delivery Time:**
   - The estimated delivery time for standard shipping within [domestic region] is approximately 5-7 business days. International delivery times may vary.
   - Please note that delivery times are estimates, and unforeseen circumstances such as weather conditions or customs delays may impact the actual delivery date.

**7. Delivery Issues:**
   - If you encounter any issues with the delivery of your order, please contact us at 8591125122 so that we can assist you in resolving the issue.

**8. Missing or Damaged Items:**
   - In the rare event that your order arrives with missing or damaged items, please contact us within 7 days of receiving your order. Provide detailed information and videos of damaged goods to support your claim.

**9. Holidays and Peak Seasons:**
   - During holidays and peak seasons, processing times and delivery estimates may be longer than usual. We appreciate your patience during these times.

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at

Thank you for choosing AVISA body and you. We appreciate your trust in our handmade skincare products.

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